The most important benefit of CappsDATA is that it makes it possible to plan and deliver heavy schedules of reliable, consistent direct-care services even with relatively inexperienced employees. It provides for responsive, ongoing improvement of services by tracking and providing immediate feedback on every relevant detail of service. It maintains and interprets huge amounts of data acquired in real-time by the direct-care staff. Furthermore, it has become apparent, using CappsDATA, that the potential for cost savings while greatly improving service is substantial.
The following is a list of expected service
and cost benefits:
- Client Satisfaction
- Direct-care employee efficiency and work satisfaction
- Reduced levels of supervision
- Program planning and administrative staff efficiency
- Informed external agents and advocates